The owner of the online store operating at http://www.metryicentymetry.pl is the company MCM Adam Zawrotny, ul. Górczewska 208/54, 01-460 Warszawa, NIP 797 163 76 08 entered into the Central Register and Information on Economic Activity (CEIDG) kept by the Minister of Economy, e-mail address: firstname.lastname@example.org, hereinafter referred to as: "Online Store" or "dealer"
I. Order and its course
1. The order is made by adding the selected product to the basket by the customer. The shopping cart allows the customer to manage the ordered products and to convert the value of the order. The products can be freely added or removed from the basket.
2. Confirmation of placing an order is sent to the e-mail address provided in the order form.
3. The entity providing online payment services by electronic means is Dotpay S.A.
4. The ordered product is sent within 3 business days after payment is received.
5. In a situation where the order can not be executed, the Customer is immediately informed about it.
6. We send the purchased goods by courier.
7. The cost of delivery depends on the number of meters purchased.
8. A receipt is issued for each order. At the client's request, we issue a VAT invoice (the customer agrees to issue an invoice without signature).
9. The prices are given in Polish zlotys and include VAT tax.
10. The costs of delivery of goods are borne by the client, according to the price list of these services available on the website. The cost of delivery is covered by the customer at the time of payment for the goods.
11. The store is not responsible for incorrectly given delivery address by the customer. If the shipment is returned by the courier company due to an incorrect address, the cost of re-delivery is borne by the customer.
II. Withdrawal from the contract
1. A consumer who has entered into a distance contract or a contract concluded outside the business premises, may withdraw from it within 14 days without giving a reason and without incurring costs, with the exception of the costs specified in art. 33, art. 34 couples 2 and art. 35 of the Act of 30 May 2014 on Consumer Rights (Journal of Laws of 2014, item 827).
2. The period of withdrawal from the contract begins:
a) in the case of a contract under which an entrepreneur issues an object, being obliged to transfer ownership - from taking over things by the consumer or a third party designated by him, other than the carrier, and in the case of a contract which:
* includes many items delivered separately, in batches or in parts - from taking possession of the last item, part or part,
* consists in regular delivery of goods for a specified period - from taking up the first item;
b) in the case of other contracts - from the date of conclusion of the contract.
4. The consumer may withdraw from the contract by submitting a declaration of withdrawal from the contract.
5. The seller is obliged to pay the consumer for the goods (does not apply to the cost of delivery to the customer and customer)
6. The Seller shall refund the payment using the same method of payment as used by the Consumer, unless the Consumer has expressly agreed to a different method of return, which does not involve any costs for him.
7. If the Seller has not offered to collect items from the Consumer, he may withhold the refund of payments received from the Consumer until he receives the goods or the Consumer provides proof of his return, depending on which event occurs first.
8. If the Consumer has chosen the method of delivery of the item other than the cheapest method of delivery offered by the Seller, the Seller shall not be obliged to reimburse the additional costs incurred by the Consumer.
9. The consumer is obliged to return the item to the Seller or give it to the person authorized by the Seller to receive it immediately, but not later than within 14 days from the date on which he withdrawn from the contract, unless the Seller suggested that he would have picked up the item himself. To meet the deadline, all you need to do is return the item before it expires.
10. The consumer bears only the direct cost of returning the item, unless the Seller agreed to incur it.
1. The Seller is liable to the Buyer if the item sold has a physical or legal defect (warranty) in accordance with the applicable provisions, in particular with the Act of 30 May 2014 on consumer rights (Journal of Laws of 2014, item 827) and the Civil Code. Buyer's rights under the warranty are set out in art. 556 and following acts of April 23, 1964. Civil Code (consolidated text, Journal of Laws of 2014, item 121 with amendments).
2. A complaint may be filed in writing to the address of the Seller's office or sent in electronic form to the following e-mail address: email@example.com. The consumer should provide the following details: name and surname, order number, delivery date, description of the reason for the complaint and demands from the Seller.
3. If the buyer is a Consumer and the physical defect has been determined within one year from the day of the sale of the item, it is presumed that the defect or its cause existed at the time of transferring the danger to the buyer.
4. If the buyer stated the lack of any of the ordered materials should within 48 hours of collecting the package, report it to the seller.
5. The seller is liable under the warranty if the physical defect is found before the expiry of two years from the date of delivery of the goods.
6. A physical defect is the incompatibility of the item sold with the contract. In particular, the item sold is inconsistent with the contract if:
a) does not have properties that this type of thing should have, because of the purpose in the contract marked or resulting from the circumstances or destination;
b) does not have properties that the Seller has provided to the Buyer;
c) is not suitable for the purpose of which the Buyer informed the Seller at the conclusion of the contract, and the Seller did not raise any objections to such a destination;
d) has been delivered to the Buyer incomplete.
7. The complaint is not due in the event of improper use of the product or differences in the color of the product, which resulted from other settings of the client's monitor. The consumer, if the item sold has a defect, may:
make a statement about the demand to lower the price;
submit a statement of withdrawal from the contract;
request replacement of the product for one free from defects;
demand removal of the defect;
8. The consumer can not withdraw from the contract if the defect is irrelevant.
9. The seller recognizes complaints within 14 days of its submission or delivery of the goods, if it is necessary to recognize the complaint. Complaints, replacement costs or repairs are borne by the Seller.
IV. Dispute settelement
1. The consumer has the opportunity to use extrajudicial methods of dealing with complaints and redress, in particular he is entitled to:
obtaining free assistance in a dispute with the Seller using the help of a poviat (municipal) consumer ombudsman or social organization, whose statutory tasks include consumer protection Consumer Federation, Association of Polish Consumers
to apply to the Provincial Trade Inspection with a request to initiate mediation proceedings regarding the amicable settlement of a dispute with an entrepreneur
appeal to a permanent amicable consumer court operating at the Trade Inspection with a request to settle the dispute arising from the concluded sales contract.
V. Final provisions
1. The website collects the minimum information necessary to process the order process, ie name and surname, contact details and e-mail address. The information collected is not shared with third parties. Data processing, in accordance with the Personal Data Protection Act, takes place only for the purpose of order processing and invoice issuance. The customer has the right to inspect and correct or delete his own data collected by the Website.
2. The current version of the regulations is available to the Customer in the rules tab. During the Customer's order, the regulations accepted by him when placing the order apply.
The website does not automatically collect any information, except for information contained in cookie files.
Cookies (so-called cookies) are IT data, in particular text files, which are stored on the Website User's end device and are intended for using the Website's websites. Cookies usually contain the name of the website from which they originate, their storage time on the end device and a unique number.
The entity placing cookies on the terminal device of the Website User and obtaining access to them is MCM Adam Zawrotny, Górczewska 208/54, 01-460 Warsaw. The website stores cookies on users' computers in order to:
maintaining the user's session after logging in for the proper operation of the online store (keeping the contents of the basket, orders, etc.)
creating statistics on the use of websites to improve the structure and content of the website (Google Analytics)